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Author |
Dampz, Magdalena; Falcato, Luis; Beck, Thilo |
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Title |
Patientenzufriedenheit : Leuchtturm oder Irrlicht auf dem Weg zur Qualitätsbeurteilung ambulanter Suchtbehandlungen? |
Type |
Journal Article |
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Year |
2012 |
Publication |
Abhängigkeiten : Forschung und Praxis der Prävention und Behandlung |
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3/2011 1/2012 |
Pages |
7-29 |
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Keywords  |
treatment and maintenance; health services, prevention, and treatment research; outpatient care; quality; patient assessment; evaluation; research; statistical data; Arud (body) |
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Abstract |
Die Stärkung der Patientenperspektive und zunehmender ökonomischer Druck haben die Qualitätsmessung im Gesundheitswesen wichtiger werden lassen. Welchen Stellenwert hat Patientenzufriedenheit in diesem Zusammenhang? Die Arud führte von 2008 bis 2010 in ihren vier Zentren für Suchtmedizin jährliche Erhebungen der Patientenzufriedenheit in drei ambulanten Behandlungssettings durch, wobei quantitative und qualitative Techniken eingesetzt wurden. Die Zufriedenheitswerte der Settings wurden miteinander verglichen und mittels logistischer Regression geprüft. Die offenen Fragen wurden inhaltsanalytisch ausgewertet. Mehr als ¾ der Befragten gaben hohe Zufriedenheit an, wobei sie in den Heroinbehandlungen am tiefsten und in den Behandlungen ohne Substitution am höchsten war. Behandlungen mit Methadon, Buprenorphin oder Morphin lagen dazwischen. Als wichtigste Einflussfaktoren konnten die Symptombelastung und der Arbeitsstatus der Patienten identifiziert werden. Zufriedenheitsbefragungen liefern Erkenntnisse über eine eigenständige Qualitätsdimension ambulanter Suchtbehandlungen, die von praktischem Nutzen sein können. Die Resultate sollten jedoch nicht vorschnell aus dem Blickwinkel des Kundenmodells interpretiert oder für einfache Vergleiche zwischen Anbietern herangezogen werden. Die Qualität eines Gesundheitsangebotes ist ein komplexeres Konstrukt. |
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German |
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1420-2999 |
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50-12582 |
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59378 |
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Author |
Duncan, D. F.; Nicholson, T.; Clifford, P.; Hawkins, W.; Petosa, R. |
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Title |
Harm reduction : an emerging new paradigm for drug education |
Type |
Journal Article |
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Year |
1994 |
Publication |
Journal of Drug Education |
Abbreviated Journal |
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Volume |
24 |
Issue |
4 |
Pages |
281-290 |
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Keywords |
treatment and maintenance; harm reduction; statistical data; research; journal article |
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Abstract |
Harm reduction is a new paradigm now emerging in the field of drug education. This strategy recognizes that people always have and always will use drugs and, therefore, attempts to minimize the potential hazards associated with drug use rather than the use itself. The rationale for a harm reduction strategy is presented, followed by an example of the kind of needs assessment which may be needed for planning a harm reduction strategy. |
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English |
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0047-2379 |
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Call Number |
50-00142 |
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59615 |
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Author |
Simmel, Ueli |
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Title |
Schweizerische Fachstelle für Schadenminderung im Drogenbereich (1996-2005) |
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Report |
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2005 |
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5 |
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Keywords |
treatment and maintenance; harm reduction; quality; quality control; cooperation; health promotion; HIV infection; Aids; viral hepatitis; contact center; counseling; detoxification; street work; AOD use, abuse, and dependence; concepts in information; employment; infodrog (body); Fachstelle für Schadenminderung im Drogenbereich (body) |
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Die “Schweizerische Fachstelle für Schadenminderung im Drogenbereich” (FASD) wurde 1996 als “Promotionsstelle Arbeit und Wohnen” des Schweizerischen Arbeiterhilfswerks (SAH) gegründet. Rechtsgrundlage bilden der Bundesratsbeschluss vom 20.2.1991 zur Verminderung der Drogenprobleme sowie die zur Umsetzung des Beschlusses gefassten Massnahmenpakete Drogen I und II des Bundesamtes für Gesundheit BAG. Das Schweizerische Arbeiterhilfswerk SAH war als Vertragspartnerin des BAG bis zum 31.12.2004 Trägerin der Stelle. Die FASD arbeitet im Auftrag des BAG; dieser Auftrag besteht im Wesentlichen darin, die Umsetzung der drogenpolitischen Säule “Schadenminderung” in der ganzen Schweiz voranzutreiben und weiterzuentwickeln. Die Stelle versteht sich in diesem Sinn als nationales Kompetenzzentrum für den Bereich der niederschwelligen, akzeptierenden Drogenarbeit. Ab 2005 wurde die FASD mit der KOSTE – Schweizerische Koordinationsstelle für stationäre Therapieangebote im Drogenbereich – zusammengeführt. Aus der Zusammenführung resultierte neu “Infodrog – Die Schweizerische Koordinations- und Fachstelle Sucht”. |
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Bundesamt für Gesundheit (BAG) |
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Bern |
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German |
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no |
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Call Number |
50-11007 |
Serial |
56354 |
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Author |
se |
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Title |
Regulierter Markt statt Verboten : Drogenkommission für eine griffigere Suchtpolitik |
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Newspaper Article |
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Year |
2005 |
Publication |
Neue Zürcher Zeitung |
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Issue |
24.05.2005 |
Pages |
13 |
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Keywords |
treatment and maintenance; harm reduction; prevention; government and politics; laws and regulations; law enforcement; public policy on AOD; drug decriminalization; social integration; AOD use, abuse, and dependence; AOD use pattern; chemical addiction; licit drug; illicit drug; cannabis; Switzerland |
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Die Eidgenössische Kommission für Drogenfragen möchte die festgefahrene drogenpolitische Debatte entkrampfen. Sie empfiehlt in einem neuen Bericht, von der Trennung zwischen legalen und illegalen Substanzen abzusehen und zu einer differenzierteren, auf die jeweiligen Konsummuster abgestimmten Suchtpolitik zu gelangen. |
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German |
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no |
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Call Number |
50-11266 |
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58754 |
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Author |
various |
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Title |
Jahresbericht 2010 (Periode vom 1.10.2010-31.12.2010) |
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Report |
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2010 |
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20 |
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Keywords |
treatment and maintenance; harm reduction; prevention; gender; migration; quality; monitoring; counseling; collaboration; cooperation; coordination of activities; organizational structure; Switzerland; Infodrog (body); annual report |
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Infodrog |
Place of Publication |
Bern; Berne |
Editor |
Eckmann, Franziska |
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German; French |
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Zweisprachige Publikation Deutsch-Französisch; publication bilingue allemand-français |
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Call Number |
50-11929 |
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56466 |
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various |
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Jahresbericht 2009 (Periode vom 1.10.2009-31.12.2009) |
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2010 |
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18 |
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Keywords |
treatment and maintenance; harm reduction; prevention; gender; health promotion; migration; quality; monitoring; counseling; collaboration; cooperation; coordination of activities; organizational structure; Switzerland; Infodrog (body); annual report |
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Infodrog |
Place of Publication |
Bern; Berne |
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Eckmann, Franziska |
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German; French |
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Zweisprachige Publikation Deutsch-Französisch; publication bilingue allemand-français |
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Call Number |
50-11202 |
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56376 |
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Author |
Eckmann, Franziska; König Setiadi, Marianne; Simmel, Ueli |
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Title |
Tätigkeitsbericht III : April 2007-März 2008 = Rapport d'activité III : avril 2007-mars 2008 |
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Report |
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2008 |
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34 |
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Keywords |
treatment and maintenance; harm reduction; prevention; gender; health promotion; migration; patient assessment; quality; monitoring; counseling; collaboration; cooperation; coordination of activities; organizational structure; Switzerland; Infodrog (body); annual report |
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Infodrog |
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Bern; Berne |
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German; French |
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Zweisprachige Publikation Deutsch-Französisch; publication bilingue allemand-français |
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Call Number |
50-00856 |
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56152 |
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Author |
Eckmann, Franziska; König Setiadi, Marianne; Simmel, Ueli |
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Title |
Tätigkeitsbericht IV : April 2008-September 2009 = Rapport d'activité IV : avril 2008-septembre 2009 |
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2009 |
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40 |
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Keywords |
treatment and maintenance; harm reduction; prevention; gender; health promotion; migration; patient assessment; quality; monitoring; counseling; collaboration; cooperation; coordination of activities; organizational structure; Switzerland; Infodrog (body); annual report |
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Infodrog |
Place of Publication |
Bern; Berne |
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German; French |
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Zweisprachige Publikation Deutsch-Französisch; publication bilingue allemand-français |
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Call Number |
50-10866 |
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56336 |
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Author |
Infodrog |
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Title |
Tätigkeitsbericht I : KOSTE-FASD, Infodrog : April 2005-März 2006 |
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Report |
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Year |
2006 |
Publication |
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Pages |
24 |
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Keywords |
treatment and maintenance; harm reduction; prevention; gender; health promotion; migration; patient assessment; quality; monitoring; counseling; collaboration; cooperation; coordination of activities; organizational structure; Switzerland; Infodrog (body); annual report |
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Infodrog, Schweizerische Koordinations- und Fachstelle Sucht |
Place of Publication |
Bern |
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Language |
German |
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Call Number |
50-13121 |
Serial |
56630 |
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Author |
Infodrog |
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Title |
Tätigkeitsbericht II : April 2006-März 2007 = Rapport d'activité II : avril 2006-mars 2007 |
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Report |
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Year |
2007 |
Publication |
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Pages |
26 |
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Keywords |
treatment and maintenance; harm reduction; prevention; gender; health promotion; migration; patient assessment; quality; monitoring; counseling; collaboration; cooperation; coordination of activities; organizational structure; Switzerland; Infodrog (body); annual report |
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Publisher |
Infodrog, Schweizerische Koordinations- und Fachstelle Sucht |
Place of Publication |
Bern; Berne |
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Language |
German; French |
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Zweisprachige Publikation Deutsch-Französisch; publication bilingue allemand-français |
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Call Number |
50-13122 |
Serial |
56631 |
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