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Author |
Schlapbach, Martina; Ettlin, Ricarda; Spiess, Manuela; Ruflin, Regula |
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Title |
Schlussbericht : Anwendung von Wirkfaktoren in der Emailberatung von SafeZone.ch |
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93 |
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report; quality control; indicators; e-health; m-health; addiction care; counseling; self-help; secondary prevention; indicated prevention |
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Abstract |
Anhand der im Zeitraum zwischen April 2014 und Juli 2017 durchgeführten deutsch- und italienischsprachigen Emailberatungen der Online-Suchtberatung SafeZone.ch untersucht die Studie den Verlauf und den Inhalt der Emailberatungen sowie die in der Emailberatung angewandten Wirkfaktoren. Aus einem Gesamtkorpus von 1‘088 Emailberatungen wurde eine Stichprobe von 100 Emailberatungen als Datengrundlage für die Analyse der Wirkfaktoren generiert. Die Wirkfaktoren wurden mittels einer internationalen Literaturrecherche vorgängig in einem Analyseraster bestehend aus fünf allgemeinen Wirkfaktoren (nach dem Beratungsansatz von Klaus Grawe) und sechs spezifischen Wirkfaktoren (entsprechend der spezifischen Rahmenbedingungen der Emailberatung) operationalisiert und in der Stichprobe inhaltsanalytisch untersucht. Die Analyseergebnisse zeigen, dass sich die Emailberatung von SafeZone.ch durch eine einheitlich strukturierte Beratungspraxis charakterisiert. Diese Einheitlichkeit ist von einem externen Standpunkt aufgrund der organisatorischen Anlage des Beratungsangebotes bemerkenswert. Das Profil der Ratsuchenden und die Inhalte der Emailberatungen verweisen auf ein breites Publikum, welches durch die Emailberatung erreicht wird. Allgemeine und spezifische Wirkfaktoren finden sich von Fachpersonen der Emailberatung von SafeZone.ch breit angewendet. Aus der Anwendung der Wirkfaktoren resultieren eine klientenzentrierte Sprache und ein authentischer Schreibstil. Die Emailberatungen von SafeZone.ch zeichnen sich durch einen ressourcen- und lösungsorientierten Beratungsansatz aus und fokussieren die Ko-Produktion durch die Fachperson und die ratsuchende Person. Das Analyseraster der Studie bietet sich sowohl für die Weiterverwendung in der Beratungspraxis als auch im relativ jungen Forschungsgebiet der Online-Suchtberatung an. |
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socialdesign |
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Bern; Lausanne |
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socialdesign |
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German |
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ID @ j.hoppler @ 50-13498 |
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62540 |
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Author |
Comité de la Conférence de la convention CIIS |
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Title |
Directives-cadre CIIS relatives aux exigences de qualité |
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Miscellaneous |
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2007 |
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5 |
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government and politics; social services; legal regulation; cooperation; Switzerland |
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Conférence des directeurs cantonaux des affaires sociales (CDAS) |
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Berne |
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French |
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Deutsch: https://www.insos.ch/assets/alleDownloads/Gesetzestexte/IVSE-Rahmenrichtlinien%20zu%20den%20Qualit%C3%A4tsanforderungen.pdf |
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50-00702 |
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61706 |
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Author |
Wollschläger, Melanie; Menzi, Peter; Schori, Dominique |
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Title |
Monitorage de la consommation de substances dans les centres d’accueil bas seuil 2017 : un projet des centres d’accueil bas seuil de Suisse et d’Infodrog |
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2017 |
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20 |
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Keywords |
monitoring; statistical data; drug consumption; illegal drug use; contact center; addiction care; counseling; treatment and maintenance; harm reduction, tertiary prevention |
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Infodrog, Centrale nationale de coordination des addictions |
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Berne |
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Infodrog |
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French |
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Also available in German: 50-13499 |
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ID @ j.hoppler @ 50-13500 |
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62543 |
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Author |
Wollschläger, Melanie; Menzi, Peter; Schori, Dominique |
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Title |
Monitoring des Substanzkonsums in den Kontakt- und Anlaufstellen : Jahresbericht 2018 : Ein Projekt der Kontakt- und Anlaufstellen Schweiz und von Infodrog |
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2018 |
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18 |
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monitoring; statistical data; drug consumption; illegal drug use; contact center; addiction care; counseling; treatment and maintenance; harm reduction, tertiary prevention |
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Infodrog, Schweizerische Koordinations- und Fachstelle Sucht |
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Berne |
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Infodrog, Schweizerische Koordinations- und Fachstelle Sucht |
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German |
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Also available in French: 50-13502 |
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ID @ j.hoppler @ 50-13501 |
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62544 |
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Author |
Wollschläger, Melanie; Menzi, Peter; Schori, Dominique |
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Title |
Monitorage de la consommation de substances dans les centres d’accueil bas seuil : rapport annuel 2018 : un projet des centres d'accueil de suisse et d'infodrog |
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2018 |
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18 |
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monitoring; statistical data; drug consumption; illegal drug use; contact center; addiction care; counseling; treatment and maintenance; harm reduction, tertiary prevention |
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Infodrog, Centrale nationale de coordination des addictions |
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Berne |
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Infodrog |
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French |
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Also available in German: 50-13501 |
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ID @ j.hoppler @ Also available in German: 50-13502 |
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62545 |
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Author |
Weissinger, Volker; Missel, Peter |
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Title |
SuchtAktuell : Sonderausgabe : Fachverband Sucht e.V. : Leitbild und Positionen zur Suchtkrankenhilfe und -behandlung |
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2012 |
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Sucht aktuell : Zeitschrift des Fachverbandes Sucht e.V. |
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19 |
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2 |
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87 |
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addiction; treatment and maintenance; financial management; alcohol; illicit drug; laws and regulations; self-help group; detoxification; counseling service; outpatient care; quality; inpatient care; cost (economic); cooperation; workplace AOD policy; old age; recommendations or guidelines; journal |
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Fachverband Sucht |
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Bonn |
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German |
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1437-1650 |
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50-12632 |
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59277 |
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Author |
Commision globale de politique en matière de drogues (ed) |
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Title |
Prendre le contrôle : sur la voie de politiques efficaces en matière de drogues |
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2014 |
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45, annexes |
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report; drug policy; impact of policy or law; law enforcement; legal regulation; war on drugs; international area; drug decriminalization; prevention; harm reduction; HIV infection; hepatitis C |
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Commision globale de politique en matière de drogues |
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Genève |
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Commision globale de politique en matière de drogues |
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French |
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Also available in German: 50-13575: in Englisch: 50-13577 |
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Call Number |
ID @ j.hoppler @ 50-13576 |
Serial |
62599 |
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Author |
Global Commission on Drug Policy (ed) |
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Title |
Taking control : pathways to drug policies that work |
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2014 |
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45, annexes |
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report; drug policy; impact of policy or law; law enforcement; legal regulation; war on drugs; international area; drug decriminalization; prevention; harm reduction; HIV infection; hepatitis C |
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Global Commission on Drug Policy (GCDP) |
Place of Publication |
Geneva |
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Global Commission on Drug Policy |
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English |
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Also available in German: 50-13575; in French: 50-13576 |
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ID @ j.hoppler @ 50-13577 |
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62598 |
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Author |
Global Commission on Drug Policy (ed) |
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Title |
The negative impact of the war on drugs on public health : the hidden hepatitis C epidemic : report of the Global Commission on Drug Policy |
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2013 |
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19, annexes |
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report; drug policy; impact of policy or law; law enforcement; legal regulation; war on drugs; international area; drug decriminalization; prevention; harm reduction; HIV infection; hepatitis C |
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Global Commission on Drug Policy (GCDP) |
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Geneva |
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Global Commission on Drug Policy |
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English |
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Also available in German: 50-13552; in French: 50-13553 |
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ID @ j.hoppler @ 50-13554 |
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62600 |
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Author |
Weltkommission für Drogenpolitik (ed) |
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Title |
Die Kontrolle übernehmen : Wege zu einer funktionierenden Drogenpolitik |
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Book Whole |
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2014 |
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45, annexes |
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report; drug policy; impact of policy or law; law enforcement; legal regulation; war on drugs; international area; drug decriminalization; prevention; harm reduction; HIV infection; hepatitis C |
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Weltkommission für Drogenpolitik |
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Genf |
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Weltkommission für Drogenpolitik |
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German |
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Also available in French: 50-13576; in Englisch: 50-13577 |
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ID @ j.hoppler @ 50-13575 |
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62597 |
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