%&LaTeX
\documentclass{article}

\usepackage[utf8]{inputenc}
\usepackage[T1]{fontenc}
\usepackage{textcomp}

\begin{document}

\begin{thebibliography}{1}

\bibitem{FondationNeuchateladdictions2011} Fondation Neuch{\^a}tel addictions. (2011). \textit{Rapport d{\textquoteright}activit{\'e} 2010}. Neuch{\^a}tel: Fondation Neuch{\^a}tel addictions (FNA).

\end{thebibliography}

\end{document}

