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\bibitem{Vauclair1998} Vauclair, P. - A. (1998). \textit{Mise en place d{\textquoteright}un syst{\`e}me d{\textquoteright}assurance qualit{\'e} pour la maison Gai-Matin {\`a} V{\'e}rossaz}. Master{\textquoteright}s thesis, Centre Gai-Matin, Fully.

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