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Author (up) Gottraux, Martial   
  Title Comment utiliser les résultats des enquêtes de satisfaction? Type Book Whole
  Year 2003 Publication Abbreviated Journal  
  Volume Issue Pages 9  
  Keywords quality control; QuaTheDA; Switzerland  
  Abstract  
  Address  
  Corporate Author Thesis  
  Publisher Ecole d'études sociales et pédagogiques (EESP) Place of Publication Lausanne Editor  
  Language French Summary Language Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN ISBN Medium  
  Area Expedition Conference  
  Notes Approved no  
  Call Number 11.01-014 Serial 55139  
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